We have reopened and would like to extend our sincere thanks for your loyalty and trust during the past few months.
Our office has always followed infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). With their assistance, we made some modifications to help protect you, as well as our team. In regard to any future visits, you will notice the following:
- Appointments will be managed to allow for social distancing, reducing the number of patients in the office at any one time. That might mean that you are offered fewer options for scheduling appointments.
- Our office will communicate with you by phone, a day or two before your scheduled appointment to ask standard COVID-19 screening questions. If you are unavailable when we call, we will leave a message and ask you to call back that same day. We must speak with you prior to your appointment date or else we will need to cancel it.
- We ask that you call the office when you arrive. We will let you know when to come in and do our best to reduce the waiting time to do so.
- Only patients with appointments are permitted in the office. In the case of minors or adult patients who require assistance, only one parent/caretaker may accompany them.
- Prior to entering the building, you are asked to be wearing a face mask which is to be kept on at all times. The only exception is when treatment is being rendered.
- After entering the building, you will have your temperature taken and asked the same screening questions as before.
- Hand sanitizer will be provided for your use upon entering the building, as well as throughout the office.
- Our waiting room looks different. Magazines, coffee, cookies, children’s toys, etc. will no longer be offered since those items are difficult to clean and disinfect.
- While we will look different wearing the required PPE, we are still the same team you have come to know!
IMPORTANT: Please reschedule if you or anyone in your household has been sick or has traveled in the past 2 weeks.
While many things have changed, one thing remains the same: our commitment to our dental family and your safety. We would be happy to answer any questions that you may have about the steps we are taking to keep everyone safe. We appreciate your understanding as we settle into the “new norm”.
Dr. Martin, Dr. Ferraiolo, and our Team